Analytical Balances are designed for measuring small mass in the sub-milligram range with high accuracy, typically used for quantitative chemical analysis. Precision Balances offer slightly lower accuracy but with higher capacity, making them suitable for tasks where a higher weighing capacity is required.

Our balances range from microgram readability up to 100 kg in capacity. Each product page provides detailed specifications for capacity and readability.

Selecting the right balance depends on your specific requirements for accuracy, capacity, and application. For assistance, our customer support team is available to guide you in choosing the best model.

To place a bulk order, please contact our sales team directly via email or phone. We offer special pricing and shipping arrangements for large orders.

We offer standard and expedited shipping options. Delivery times vary depending on your location and the availability of the products. International shipping typically takes 7-14 business days.

Yes, we ship our laboratory balances worldwide. Shipping costs and times vary based on the destination.

We recommend calibrating your balance regularly, depending on the frequency of use and the precision required. For high-precision applications, daily calibration is advised.

Yes, we offer calibration services, both on-site and at our service centers. Contact our support team to schedule a calibration.

First, ensure the balance is placed on a level surface and that it is properly calibrated. If the issue persists, please refer to the troubleshooting guide in the user manual or contact our technical support team.

We offer a 30-day return policy for standard products. Custom orders are non-returnable. Please ensure that the balance is returned in its original condition. For more details, visit our Returns and Refunds page.

To initiate a return or exchange, please contact our customer service with your order number and details about the product. We will provide you with instructions on how to proceed.

Yes, our balances come with a 2-year warranty that covers defects in materials and workmanship. The warranty does not cover damage due to misuse or improper handling.

Yes, we provide customized balance solutions tailored to your laboratory’s unique requirements. Contact us to discuss your needs and receive a custom quote.

To request a custom design, please reach out to our sales team with your specifications and application details. We’ll work with you to create a balance that meets your exact requirements.

We accept major credit cards, PayPal, and bank transfers. For large orders, we also offer invoicing with credit terms upon approval.

After placing your order, you can request an invoice through our customer service team. Invoices are typically sent via email within 24 hours of the order.

Yes, credit terms are available for established businesses. To apply, please contact our finance department with your company details and order history.

Our balances are manufactured in our state-of-the-art facilities, adhering to the highest standards of quality and precision.

Our products are ISO certified and meet all relevant industry standards. Specific certifications are listed on each product’s page.

We have been a trusted supplier of laboratory balances for over 25 years, serving industries worldwide with precision and reliability.